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Opening April 2019

Northpoint Recovery Reviews, Staff, and Program Overview

After sifting through hundreds of positive reviews of Northpoint Recovery, we've discovered a trending theme. It's clear why addicts and critics are raving over their addiction recovery program, staff and facility.

Their facility is located in Boise, Idaho, and they quickly becoming known as the best rehab center in the Treasure Valley area. When you choose Northpoint Recovery, you're placing your recovery needs in excellent hands. The staff are all focused on providing you with the best possible care. They're also attentive, caring, and determined to give you the tools you need to be successful.

About Northpoint Recovery

At Northpoint Recovery, they are dedicated to providing their patients with a safe recovery environment. Their goal is for every staff/patient interaction to be therapeutic and helpful. They understand that many of their patients never thought that recovery was possible for them. Most of them have given up hope, and had resigned themselves to being addicts their whole lives.

They believe that it's possible to change that mindset by instilling hope within these individuals. In addition, they strive to make their services affordable and available for anyone who needs them.

Genevieve left an honest and hopeful review on their Facebook page by stating: "This place really saved my life when I was in dire need of saving. The staff was excellent and I made many life long friendships. Thanks for this experience. I'll be able to keep this forever."

Jade is another former patient who agrees: "Northpoint saved my life! I have over a year clean and I owe my start in recovery to all of them. They taught me how to live again without the need for substances."

Their Mission and Vision Statements

Their Mission:

Northpoint Recovery is dedicated to providing a safe, therapeutic environment where those struggling with addiction can build a foundation for their recovery and gain a clear vision of hope. We live by the following values: commitment to excellence, doing good for others, engaging in innovative empirical based treatment, and showing respect to all.

Their Vision:

  • Autonomy: "Treat people as if they were what they ought to be, and help them become what they are capable of being." -Goethe
  • Integrity: "When you are content to be simply yourself and don't compare or compete, everyone will respect you." -Lao Tzu
  • Hope: "Your vision will become clear only when you look into your heart... Who looks outside, dreams. Who looks inside, awakens." -Carl Jung
  • Thrive: "In a gentle way, you can shake the world." -Gandhi

For the staff at Northpoint Recovery, changing the course of people's lives is what matters most. They've had the honor of serving well over 1,000 patients, and they look forward to many more years of service in the future.

The Staff Members

You won't find a drug and alcohol rehab with more caring and attentive staff members. They're professionals who take the time to get to know each and every patient who walks through the door. They also have the needed experience - both personally and professionally - to know exactly how to treat addictions successfully.

Robert Castan is Northpoint Recovery's President and COO. He has been in recovery himself since 2010. Since that time, he has made it his life's mission to serve and help others reach their own sobriety goals. He has poured himself into every aspect of their program, and it is his dedication that makes them what they are today. He also has extensive experience working with members of the LGBT community. Robert has made the facility a place where everyone is valued and offered the specialized services they need.

Robert is joined by many others who share in his passion for addiction recovery. They maintain a 2:1 staff to patient ratio, which means patients always have access to at least two staff members. Patients are able to meet with their therapists every single day. Because of this, therapists are able to grow a relationship of trust and respect with every individual they work with.

Scott was quick to applaud the staff on the treatment he received during his stay: "Northpoint is everything I was told it would be. The facility and staff are very well qualified to handle my treatment. They educated me on my disease beyond my expectations. They make it a family atmosphere and get you involved with your treatment. All questions asked were answered before I entered and throughout my treatment. I highly recommend for all needing assistance to look into Northpoint Recovery."

Garrett agrees with Scott's assessment, adding: "Northpoint is an amazing facility with amazing staff…This was my second experience in treatment and will likely be my last, thanks to the staff and material. I highly recommend them if you're looking to change your life."

About the Facility

Northpoint Recovery is located in a beautiful, modern, state of the art facility. The building has been remodeled recently to improve its look and feel. More than anything, the staff members want their patients to feel comfortable.

Recovering from an addiction is very difficult. They want their patients to be at home, and not feel as though they're in a treatment facility. Because of this, they offer modern and luxurious living spaces for their patients. The facility has both indoor and outdoor spaces that are perfect for relaxation and reflection.

Their addiction treatment center has only 22 beds, which allows them to keep the patient population low. This is a great benefit for the patients because it means they can enjoy more one-on-one time with staff.

At Northpoint, they understand that recovering from an addiction can be difficult. It's even harder when you go to treatment and end up feeling more like a number than an individual.

It is the perfect environment to learn how to live life without an addiction.

Patients appreciate everything that they have to offer them, from the luxurious accommodations to the delicious food. This is what two former patients had to say about their experiences with the facility.

Bronson shares: "This is the second rehab I've been to, and it's by far the best. They have amazing staff and counselors and super great food. Thanks for giving me the tools to make a lasting difference in my life."

Christian says: "Simply amazing! This was my first rehab experience and I was definitely confident I chose the right place as soon as I checked in. My time there flew by so fast with amazing food and education that I will keep for a lifetime. Thank you for changing my life."

What is the Intake Process Like?

The intake process at Northpoint Recovery is as streamlined as possible. The first step will be to meet with an intake coordinator, and many of these individuals are actually former addicts themselves.

At times, patients can be admitted within a few hours of contacting them for help. When they are to capacity, patients are placed on a waiting list. They try to admit patients within a few days to a couple of weeks. Their goal is to get people help as soon as possible.

It makes a difference when the first person you sit down to talk to someone who has been through the challenges you're facing. They will immediately make sure that you're comfortable. If you're nervous, they'll put your mind at ease right away.

The intake coordinator will ask you a lot of questions about yourself and about your addiction. They'll take some time to get to know you and what you're hoping to achieve through treatment. You'll find encouragement and reassurance throughout the entire process.

After your belongings are searched, for your safety, you'll be shown to your room. All of their rooms are spacious and comfortable, and you'll probably have a roommate. Once you get settled, you'll be introduced to our doctor and members of their nursing staff. They will complete a history and physical and begin formulating your treatment plan. As soon as it's appropriate, they will start your detox treatments.

It's normal to have a lot of questions when you start alcohol or drug rehab. Don't worry because the staff is always willing to answer them. They're there to help you feel safe and secure. They want to make sure you understand what every step of your treatment entails.

Jasen has a lot to say about his experience starting treatment: "Northpoint is an amazing facility and I highly recommend it to anyone struggling with addiction. The counselors, nurses, techs and administrators all have wonderfully caring hearts. They truly care and you are not treated as a number. I loved everything about my experience!"

Ashlyn agrees, and she says: "Northpoint legitimately saved my life. When I showed up I wasn't fully convinced I was ready to do this. The staff truly care about their patients and strive to get them help. Everyone I met there made me feel like I was finally in a supportive, loving family and I'm forever grateful I got help."

What Services are Offered at Northpoint Recovery?

Above all, the staff members understand that their patients all have very different needs. This is why they offer a variety of services to accommodate those needs.

You need to know that you will be treated as an individual when you reach out to them for help. They don't have static treatment plans that they use, based on your addiction. Your personal situation will be taken into consideration, and you'll receive the help you need, based on your circumstances.

Most individuals with addictions require inpatient treatment during the recovery process. Their inpatient treatment program offers 28 days of intensive treatment and care. Patients stay at the facility and participate in a number of different therapies.

During your stay, you'll benefit from having your own, detailed and tailored treatment plan. You will find that it includes a variety of therapies, which may include:

  • Individual therapy with your counselor
  • Various group therapy sessions
  • Family therapy sessions
  • Art therapy
  • Music therapy
  • Equine therapy
  • Yoga
  • Meditation and mindfulness therapy
  • Detoxification services, if needed

You'll have a pretty busy schedule while you're there. This will ensure that your mind stays occupied. However, they also recognize the importance of downtime. You will need time to rest and reflect on everything you learn. That will be built into your daily activities as well.

Many patients come to addiction treatment with mental health conditions as well as addictions.

In the past, it was standard to treat these conditions separately. Usually, the patient would go through detox first. After that, the mental health issue would be treated.

This method was not beneficial to the patients at all.

Northpoint Recovery aimed to improve the care they offered their patients. As a result, co-occurring disorder treatment was implemented. This way, patients receive treatment for both the addiction and the mental health condition at the same time.

One of the first things your therapist will do is determine if you're suffering from a co-occurring disorder. You may already know that you have one, but quite often, these conditions go undiagnosed for years. It could be the cause of your addiction, and it's important that it's treated appropriately. If it isn't, your risk of relapsing will be higher.

Some drug and alcohol rehab facilities require patients to attend outside detox centers prior to treatment. They offer detox services in house, which is much more convenient.

At Northpoint Recovery, they provide both medical and holistic drug and alcohol detox. This allows patients to receive treatment for the physical part of their addiction.

You'll find that they are careful to target your detox according to your needs. Because you'll be a part of a medical facility, they'll take your health history into consideration before prescribing treatment. You'll have access to the most modern forms of treatment when you choose to recover there, as well.

Medication assisted treatment has been shown to be highly effective in treating various addictions. Your doctor will talk with you about your options and whether or not you're appropriate for MAT. This might include giving you medications like Suboxone or Subutex. They also offer Vivitrol services, which have shown incredible promise in treating both alcoholism and opioid addiction.

It's important to note that medications should not be the only treatment you receive. They can be very helpful, but the goal should be improving your overall health as well. They want to be sure that you're healthy in every way. That's why holistic detox is often implemented alongside medications.

You'll meet with a nutritionist to talk about your dietary needs. Many addicts lose weight or gain weight once they start using. If you haven't been eating healthy, your body isn't able to detox itself as it normally would. Your nutritionist will offer suggestions and implement a meal plan that will help you get back on track.

Drug and alcohol detox has been proven to improve long-term outcomes. It is a requirement for many types of addictions, and recommended for others.

Families that are concerned about a loved one's addiction can utilize the intervention services through Northpoint Recovery.

It is so difficult to cope with a family member's addiction. Having an intervention allows family members' voices to be heard. It also sets the stage for their loved one to enter treatment.

They will walk you through every step of the process if you're in need of an intervention for a loved one. You'll be working with an interventionist, who will set up your meeting and meet with you as well. The staff will also work with you on setting up treatment for your loved one. They'll make sure everything is in order prior to the day of your intervention. That will include getting insurance in place and ensuring they have a bed available.

The good news is many addicts do agree to get help once the intervention is over. They have extensive experience with assisting families in getting their loved ones into treatment. You will be very pleased with this service if you need to utilize it.

Sometimes, an individual might not be appropriate for inpatient services. When this occurs, referrals are offered to patients for the services they do need.

For instance, it's possible that you aren't able to make a commitment to an inpatient program. However, you do know the importance of detoxing. You'd also like to find an outpatient rehab center that might be able to help you. They can assist you with detoxification services and then provide you with a referral for your outpatient care.

At Northpoint Recovery, their caring demeanor results in a need to help people in any way that they can. They want to be sure that they're viewed as a facility that cares about recovery; regardless of how it's achieved.

Recovering from an addiction is a lifelong process. It is not something that is accomplished during a 30-day stay in drug and alcohol rehab. Because of this, Northpoint Recovery offers all patients aftercare planning services. This ensures that they know what their follow-up instructions are.

Staff members are careful to provide patients with all the outside services they need. They'll walk you through exactly what you need to do, and talk with you about the importance of following through.

Aftercare planning helps to improve patients' chances of a long-term recovery. After all, that is the ultimate goal.

The staff at Northpoint Recovery understands that addictions are all different because people are different. You may have a special need during your recovery that other treatment programs may not be able to meet. You can rest assured that at this facility, they can provide you with the assistance you need, regardless of the circumstances.

They have a long history of providing services for the unique needs of the LGBTQ community. These individuals often face challenges that lead up to their addictions that others don't face. Attending an LGBTQ rehab ensures that their needs are met during their recoveries. If this has been something that you're concerned about, please know you need to be in a program that understands those concerns. You'll find it at Northpoint.

Executives and professionals have their own challenges when it comes to seeking treatment. All too often, they'll put off getting the help they need because they can't bring themselves to leave work. This program can be tailored specifically to meet your needs, if you're in this situation. This may even mean needing to talk with your employees and take care of business matters during recovery. We can talk with you in more detail about how we can make getting treatment work for you.

Senior citizens are among the most addicted individuals in the country. The issue is that most of them – and their families – don't recognize their addictions. There aren't many programs that are able to offer them the help they need. There also aren't a lot of addiction treatment centers that understand how substance abuse affects them. You can rest assured that your loved one will be well-cared for when they come to Northpoint.

Regarding the services during his stay, Jared says: "It was a great experience. The staff is helpful and really wanted to see the patients succeed. I can honestly say that Northpoint saved my life. My individual counselor helped me come to a lot of realizations and changes in thinking that helped improve my life. I'd definitely recommend them. I've been to three treatment centers and this is the first one that worked. I'm truly grateful to all the staff for helping me move past this chapter of my life and start working on a brighter future."

Amanda adds: "I am forever grateful for NPR and the family of people that work there, and the family I made in 28 days. I was somewhere I'd never been to, further from home than I was comfortable going, and yet every night when I said I was ready to go home, it was back to Northpoint. The techs, nurses, the counselors, they have a special place in their hearts for every person that walks through those doors. They treat you as nothing but an equal human with no judgment. This was a life changing experience and it will always stick with me. I truly miss it and the amazing people I shared the experience with!"

Lynne says: "I highly recommend this encouraging, life changing rehab facility. It's hard to call it that because it's like we're all family. The staff is awesome! At 60 years old, they taught me a new way of living! I learned so many ways to live a sober life, and I'm so grateful for all the guidance. It's truly been my greatest choice in life."

Northpoint Recovery

The Cost of Drug and Alcohol Treatment at Northpoint Recovery

Every patient who comes to addiction treatment has different needs. Because of this, the cost of detox and rehab will vary for each patient.

Addiction treatment costs can range from a few thousand dollars to several thousand dollars. For many, this makes it impossible to cover the expense on their own. As a result, so many people aren't able to get the help they need.

Fortunately, there are several solutions to this problem that can make going to rehab affordable and attainable.

How Can You Get Help Paying for Detox and Rehab?

Northpoint Recovery always strives to assist patients within paying for their drug and alcohol rehab. One of the ways they do this is by working closely with their health insurance providers. They have currently partnered with many different insurance companies. Because they're in network with so many insurances, they're able to serve more patients now than ever before.

Prior to admission, a staff member will contact the insurance company to verify the policy. Information will be obtained about benefits. You will be informed about what your out of pocket costs will be. Many people are surprised to find that their benefits will cover the entirety of their treatment, including both detox and rehab.

Other patients have found that their out of pocket costs are minimal. They're usually only required to pay a small co-pay before they can be treated. There may even be some who are only asked to pay a coinsurance amount. They receive a bill once their rehab is over.

What if You Don't Have Insurance?

If you don't have health insurance, you may want to apply for a policy through HealthCare.gov. You may be surprised to see how affordable it can be in your state. Also, there are some drug and alcohol rehabs that can provide grants to their patients. If this is an option you're interested in, the staff member you talk to can offer you some direction.

Finally, you may be able to apply for financing that will cover the entire cost of your treatment. This would allow you to get the care you need now, and then pay for it over time.

Regarding paying for rehab, Scott says: "The staff was very caring and invested in my recovery. They were very helpful, as far as financing."

How Effective Will Your Treatment be?

Going to drug and alcohol rehab has been proven to be effective. They have a very high success rate, which is very encouraging to patients. Their modern methods have shown to provide patients with everything they need to reach their recovery goals.

Nationally, the relapse rate for people with a drug or alcohol addiction is between 40% and 60%. However, when people choose Northpoint, and they're compliant with both the program and their follow-up, that statistic goes up. As many as 90% of patients who follow all of their suggestions will remain in recovery long-term.

Madison shares: "I went to Northpoint Recovery in June of 2017. Before attending, I was in and out of the rooms and just couldn't stay clean. I got kicked out of my previous treatment center for relapsing multiple times and it got to the point that I was out of other options. Going there was the best decision I ever made. The staff was amazing. They truly care about their patients, always willing to help, and when I completed my stay, they kept in contact with me. I now have 10 months, and in 2 months I will have a year clean for the first time."

Kristen says: "Northpoint Recovery saved my life. This facility is like none I've ever seen before. The nursing staff, techs and counselors were amazing. I felt like my voice was heard and they really listened to all my concerns. I have just received my 18 month coin and I couldn't have gotten to where I am today without their help and guidance. Thank you!"

What Makes Them Different From Other Treatment Centers?

You will find that their approach to addiction treatment is very unique because of their patient-centered approach. They strive to be sure patients get the help they need, individually. Their small size allows patients to get a lot of attention from staff members.

By offering so many treatment methods, patients are provided with a well-rounded treatment plan. Also, Northpoint Recovery is accredited and fully licensed. This means you can be sure you'll receive the highest quality care in the region.

You won't find another treatment program with so many caring staff members. Many of them have walked in your shoes, so they know where you're coming from. When you're with Northpoint, you've joined a family, and families help each other succeed.

How Can You Get Started with Addiction Recovery at Northpoint Recovery?

You may be interested in learning more about Northpoint Recovery. It's possible that you're really not sure if you have an addiction. There are a few ways you can find out.

By contacting them, you can receive a free phone assessment. This assessment will help you know if you need addiction treatment. You'll receive a recommendation for the type of treatment that is right for you.

Also, as a part of your assessment, your health insurance will be verified. You may also want to consider taking a quiz to find out if you are a candidate for rehab. Once you get your results, you will be better equipped to make your decision.

NorthPoint Recovery can reignite hope within you if you are struggling with alcoholism or addiction.

If you think you may have an addiction, it's best not to put it off. You've heard from many former patients regarding the quality of care they received at Northpoint Recovery. The hardest part of getting treatment is admitting you have a problem that requires it. Once you do that, the staff will take your hand, educate you, and guide you the rest of the way.

Do you have additional questions you'd like to have answered by their staff? Please contact them and let them know how they can assist you today.

Talk to a Rehab Specialist Today

Our admissions coordinators are here to help you get started with treatment the right way. They'll verify your health insurance, help set up travel arrangements, and make sure your transition into treatment is smooth and hassle-free.

(888) 663-7106    Contact Us
Northpoint Washington: Opening April 2019

Our facilities currently open for services:

Ashwood Recovery at Northpoint

Outpatient drug and alcohol rehab and addiction counseling located in Boise, Idaho.

Northpoint Recovery

Our National Medical Detox and Inpatient Addiction Facility.

The Evergreen at Northpoint

Outpatient drug and alcohol rehab and addiction counseling located in Washington State.